Nothing is wrong with your unit. What appears to be smoke is steam from the outdoor coil after it completes a defrost cycle. After extended run times the outdoor unit will start to build frost or ice on the coil. The system is designed to go in a defrost mode when needed to clear the…

Yes!! Even though your system is new, it still needs to have annual maintenance performed. This will help keep the warranty in effect. Most all equipment manufacturers state in the terms of their warranty that a qualified technician must perform annual maintenance. Also, keeping your system maintained will give you assurance that it is operating…

No. A larger system with more capacity actually delivers less comfort and costs more to operate. An air conditioner is at its least efficient when it’s first turned on. A system with too much capacity will run in numerous short cycles, turning on and off repeatedly, therefore causing it to be less efficient. Also, keep…

Absolutely not! The government extended tax credits through this year. From now until December 31, 2011 you can still claim federal tax credits when purchasing and installing a new energy efficient heating and cooling system within this year. If this is something you’re considering make sure to act soon. This will expire in December and…

The EnergyGuide label is important when shopping for an energy-efficient product.  The U.S. government requires manufacturer’s to affix the label to a variety of products to provide a way for consumers to compare the energy use of similar appliances. The label helps you understand and compare the estimated yearly operating cost based on the unit’s…

If the leak is inside your home or you have a burst pipe you should first turn off your water supply at your main shutoff valve. If you do not have a main shutoff valve, or don’t know where it is located, you may turn off your water at your meter in an emergency situation.…

Insulating pipes and ducts that run through unheated space will result in a significant savings in your energy bill. Making sure conditioned air isn’t leaking out of your ductwork can save you on your utility bills and keep your system from running too hard. Heat escapes from bare hot-water pipes causing the water sitting in…

You bet. Not only is it annoying to listen to, it’s a waste of water and money. Leaky toilets can add up on your water bills. If the toilet continues to run after the toilet is flushed, it indicates that some part of the internal mechanism is out of order or broken. Often a little…

The first thing you should remember is that safety comes first. If there are any electrical appliances nearby, turn the electricity off at the main breaker. Then, turn off your main water shut off valve. It’s a must to know where this is! (Did you know that a broken pipe or washing machine hose could…