A.J. Perri Recognized Among the Top Customer Service Leaders in the Industry - A.J. Perri Skip to content

A.J. Perri Recognized Among the Top Customer Service Leaders in the Industry

A.J. Perri sets the standard in quality cooling, heating, indoor air quality and plumbing service in New Jersey. We strive to stand out in our business endeavors as well as community efforts. That’s why A.J. Perri is honored to receive a 2018 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within our industry.

Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.

Out of 600+ eligible applicants, A.J. Perri is one of 300+ businesses within the industry recognized by GuildQuality for consistently delivering superior customer care.

In determining which businesses received the 2018 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate:

1. The percentage of customers stating they would recommend the business to a friend
2. The percentage of customers who responded

We achieved a recommendation rate of 90% or above from the customers surveyed by GuildQuality. For more information about GuildQuality and qualification standards, visit https://www.guildquality.com/guildmaster.

At A.J. Perri, we take pride in our work and show that every day to our customers. We sit down and explain the various options available to you and which of those options are best for your home and why. For example, do you know the difference between single stage and multiple stage air conditioners? What about the various energy factors and difference in savings between a traditional water heater vs. an on-demand water heater? Many companies won’t take the time to explain these things to customers when they just hand them an estimate.

When an A.J. Perri technician arrives in a customer’s home they will be on time and wear floor savers to protect your home’s flooring, cleaning up after any repair is standard. We’re not happy unless you’re happy.

For information on heating, cooling, or plumbing products and services or to schedule an appointment contact us today!