PRESS RELEASE – FOR IMMEDIATE RELEASE
TINTON FALLS, NJ, April 2, 2009 – Carrier Corp., a unit of United Technologies Corp. (NYSE: UTX), is proud to announce that Michael Perri of A.J. Perri. has been awarded the Carrier 2008 President’s Award, one of Carrier’s highest honors for its dealers. The annual award recognizes dealers that exemplify quality in customer service and are considered one of Carrier’s model Factory Authorized Dealers (FAD) when working with consumers.
President’s Award elite winners will serve as role models for their fellow Carrier dealers nationwide. The award presents the opportunity for recipients to aid other dealers, and cultivate excellence across the dealer group as a whole. A.J. Perri was chosen from a field of nationwide Carrier Factory Authorized Dealers.
Customer care is a vital aspect in any business. Carrier rewards dealers who are committed to providing excellent customer service and are dedicated to the Carrier brand. A.J. Perri. goes above and beyond the call of duty in the industry with a dependable, consumer-focused work ethic.
In line with Carrier’s brand strategy, the selection criteria for 2008 focused on leadership, management, customer intimacy, brand recognition, industry expertise and operational excellence in all areas critical to exceeding the quality, comfort and performance expectations of Carrier customers.
“This year, our President’s Award winners have demonstrated impressive abilities at achieving and maintaining customer satisfaction while delivering exceptional customer value and successfully positioning the Carrier brand in their respective markets,” said Karie Johnson, manager, Programs and Promotions, Carrier Residential North America. “We wanted to acknowledge and recognize these top-performing dealerships because each of them differentiated themselves by combining sound business practices with unique marketing strategies while being Carrier brand ambassadors.”
A.J. Perri is a family-owned business dedicated to providing total home comfort for their New Jersey neighbors. Based in Tinton Falls, New Jersey, they have 46 years of experience in the heating and air conditioning industry. They service those in Ocean, Monmouth, Mercer and southern Middlesex counties. For more information, visit their website at www.ajperri.com.
Recipients were honored at the 40th Annual Indoor Air Expo Air Conditioning Contractors of America (ACCA) conference in Colorado Springs during Carrier’s annual FAD meeting. They were scored based on a weighted matrix that levels the playing field among dealerships of all sizes.