TINTON FALLS, NJ (November 2010)– For a company in the business of serving others, being accessible to your customers is crucial.  As technology evolves and computers have become as common as the phone, businesses need to utilize a variety of communication tools to meet the needs of all customers.  Kevin Perri, President of A.J. Perri, states, “These days you have to make it easy for customers to get a hold of you.  Being in the service industry we feel it’s important to be available when the customer needs us, whether for an emergency, to respond to questions regarding heating, cooling or plumbing or even just in providing helpful tips for homeowners.”

A.J. Perri is always looking for ways to better serve their customers.  In an effort to better communicate with their customers where they are most comfortable, they’ve come up with a variety of options making it easy for homeowners to reach them, day or night.

24/7 Call Center.  A.J. Perri is open 24 hours a day, 7 days a week.  24-hour emergency service is available year-round.  They can be reached at (732) 982-8700.

Website.  The A.J. Perri website is www.ajperri.com.  On ajperri.com you can view a variety of information, from products and services to important resource information and current promotions, as well as contact information and even the ability to schedule maintenance online.  You can also register to receive their monthly eNewsletter.

Expert Online.  Also available from ajperri.com is a forum by which you can reach an expert online to answer any of your questions.  When you go to Ask an Expertjust type in your information, name, email, phone number and question.  Questions will be answered promptly Monday through Sunday, 8 a.m. – 5 p.m.

Twitter.  You can now find A.J. Perri on Twitter.  Twitter allows you to have ‘dialogue’ and ask questions.  Twitter users are directed to articles or information on the web that can help them out.    This is just another way that A.J. Perri listens to your concerns and answers your questions.

Facebook.  You will also find A.J. Perri on Facebook as well.  Simply choose to “like” A.J. Perri and become a fan.  Here you’ll find company information posted such as, what A.J. Perri is doing in the community and special exclusive offers available for “fans of A.J. Perri” only.  Take a look at photo albums including technicians, installers, plumbers and sales professionals.  You can also register here to subscribe to the monthly eNewsletter.

Get Satisfaction.  Another way to communicate is to provide feedback on your experience with A.J. Perri via their website.  It’s easy to submit feedback by going to the bottom of the A.J. Perri website and choosing the link that says, “Tell Us How We’re Doing“.  Users have the option to rate services on the company as a whole, leave praise, share ideas and ask questions or report a concern and even sign up for their newsletter.

A.J. Perri is making it easy to do business with them by providing a variety of ways to communicate with them.  Perri states, “We are in the business of helping our neighbors and feel it is important to be accessible not only in emergencies but to be able to listen to the wants and needs of our customers .  Our various communication tools enables us to better serve and build stronger relationships with our customers.”

A.J. Perri

A.J. Perri is a family-owned business dedicated to providing total home comfort for their New Jersey neighbors.  Based in Tinton Falls, New Jersey, they have 40 years of experience in the heating and air conditioning, and plumbing industry.  They service those in Monmouth, Ocean, Mercer and southern Middlesex counties. For more information, visit their website at www.ajperri.com.